Shipping policy

Shipping Policy
Last Updated: [Insert Date]
At FitUp (buyfitup.com), we’re committed to delivering your order as quickly and reliably as possible. Below you’ll find everything you need to know about our shipping process.
📦 Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Orders placed after business hours will be processed the next business day
  • During high-demand periods, processing times may be slightly longer
🚚 Shipping Times & Delivery Estimates
Because we work with global fulfillment partners, delivery times vary:
  • United States: 7–15 business days
  • Canada & UK: 8–18 business days
  • Australia & Europe: 10–20 business days
  • Rest of the World: 12–25 business days
⏱️ Total Estimated Delivery Time = Processing Time + Shipping Time
💰 Shipping Costs
  • Shipping rates are calculated at checkout
  • We may offer free shipping promotions from time to time
Shipping fees are non-refundable, except where required by law.
🌍 Dropshipping Fulfillment Notice
FitUp operates as a dropshipping business, which means:
  • Products may ship from different warehouses or countries
  • Items in the same order may arrive in separate packages
  • Packaging and branding may vary depending on the supplier
📍 Tracking Your Order
Once your order ships, you will receive a tracking number via email.
Please allow 3–7 business days for tracking information to update.
⚠️ Shipping Delays
While we do our best to meet delivery estimates, delays may occur due to:
  • High order volume
  • Customs processing
  • Carrier delays
  • Weather or external disruptions
FitUp is not liable for delays outside of our control.
🏠 Incorrect Address Disclaimer
Please ensure your shipping address is accurate at checkout.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer
  • Address changes are only possible within 12 hours of placing the order
📦 Lost, Stolen, or Delayed Packages
  • Once a package is marked delivered, FitUp is not responsible for lost or stolen items
  • If your package is significantly delayed, contact us and we’ll assist you
🛃 Customs, Duties & Taxes
For international orders:
  • You may be responsible for customs duties, taxes, or import fees
  • These charges are determined by your local government
  • FitUp is not responsible for these additional costs
❌ Failed Deliveries / Returned Packages
If a package is returned due to:
  • Incorrect address
  • Failed delivery attempts
  • Refusal to accept delivery
We may:
  • Require additional shipping fees to resend the order
  • Deduct shipping costs from any refund
🛡️ Legal Disclaimer
All shipping times are estimates, not guarantees.
By purchasing from FitUp, you acknowledge and agree that:
  • Delivery timelines may vary
  • FitUp is not liable for carrier-related delays or disruptions
📬 Need Help?
We’re here to help with any shipping questions or concerns.
Email: support@buyfitup.com
Website: buyfitup.com
💬 Final Note
We know waiting isn’t fun—but we promise it’s worth it. We carefully source products to bring you the best value and performance, and we’re here every step of the way if you need us.